• Two Steves
• Meetings
• The four performance states of a team
• Standard Operating Procedure
• Top-down vs. bottom-up management
• Self organizing teams
• Accountability sink
• Centralize infrastructure but distribute ownership
• Exploit Variability
• The dungeon master
• Mordac, the preventer from IT
• Zombies of Conformity (this is how we do it here)
• Organization, architecture and process are indivisible
• Responsibility assignment matrix (RACI)
• resource-assignment-modes
• Peter principle
• Team size, collaboration, and contention
• Election by petition
• Entry and exit cost
• 2020-12-10 - steps of execution
• Time quantum
• Separate triage and processing time
• Inner circle