#communication #psychology #psychological-safety #sociology

idea

Communicating criticism works best when done with positive intent.

Explain reason for criticism, which appeals to the rational mind and creates a common goal.

Communicate with the best interest of the recipient in mind.

Use a genuine tone and warmth, which communicate belonging and safety. Avoid condescension, which puts recipient in a defensive mode ; and avoid administrative, pompous or formal modes, which put recipient in a formal discussion mode.

links

Positive intent builds Psychological safety