#management #human-management #psychology

#todo add culture code

Idea

Psychological safety is essential to both performance (P) and improvement (PC), people must not fear proposing changes, pointing out issues, or admitting failure.

Psychological safety slips easily, model, coach and reinforce every day.

Links

You need to be inclusive to establish psychological safety.

References

• Patrick Lencioni - Five dysfunctions of a team → Absence of trust, fear of conflict, and avoidance of accountability

ask ‘what caused the problem,’ not ‘who.’

~ Gene Kim, The Unicorn Project

• One of three pillars of successful culture in Culture code.