#management #human-management #psychology

Idea

Psychological safety is essential to both performance (P) and improvement (PC), people must not fear proposing changes, pointing out issues, or admitting failure.

Psychological safety slips easily, model, coach and reinforce every day.

Links

You need to be inclusive to establish psychological safety.

References

ask ‘what caused the problem,’ not ‘who.’

~ Gene Kim, The Unicorn Project